In daily life, we occasionally encounter moments when we feel the urge to complain. It could be missing a bus stop because the bus didn't stop, an employer intentionally not enrolling us in labor and health insurance, or encountering unsettling situations at school, among other things.
During these times, you might feel unsure, questioning whether you're overthinking things or misjudging others as bad people. You might also be unsure about how to proceed with making a complaint. Even if you manage to call the complaint hotline, you might find yourself unsure of what key points to note down, resulting in unclear communication and the other party being unwilling to assist.
To better prepare children and adolescents psychologically and practically when they want to file a complaint, especially in the environment where they spend the longest time apart from home — school —NHRC has produced two "Complaint Preparation" videos. These videos, using the Convention on the Rights of the Child (CRC) representative "Cece" as a guide, aim to help minors prepare adequately, regardless of whether they ultimately decide to file a complaint, so they can take good care of themselves.
The content of the videos applies to all complaint situations, not limited to incidents within schools.